Getting Started Step by Step into our Patient Participation Group (PPG)
We would like your feedback! We would like to know how we can improve our service to you and how you perceive our practice and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times, or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so that it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
If you are interested, and happy for us to contact you occasionally by email, please click on the link below to open up the sign-up form. Please complete all the fields and return it to the practice as soon as possible. We will be in touch shortly after we receive your form.
The next Patient Participation Group meeting will be held on: Monday 11th July 2022
For more information or to let us know you are hoping to attend please call on 01275 868 500. The meeting room is on the 2nd floor at Harbourside Family Practice. Please report to reception on your arrival.
The latest minutes from the meetings are as follows:
Click here to view the results of our recent patient satisfaction survey undertaken in March 2020
Click here to view the results of our recent patient satisfaction survey undertaken in April/May 2019
Click here to view the results of our recent patient satisfaction survey undertaken in April/May 2018
Click here to see our “YOU SAID, WE DID” report as a result of the 2018 patient satisfaction survey
Click here to view the Patient Participation Report 2014-2015
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.