Contacting the Practice

Practice phone lines are open Monday to Friday from 8am to 6.30pm, our phone number is 01275 868 500.

Thee main Practice line is extremely busy between 8am and 11am, particularly on a Monday or the day after a Bank Holiday. Therefore, unless you are calling for an urgent, same day appointment or a home visit, please avoid these times if you can.

Telephone system options

When you telephone our practice, you will hear a variety of options available to you, these options are:

Press option 1 for appointments
Press option 2 to leave an answerphone message to cancel an appointment
Press option 3 for test results (please note: test results will only be available after 2pm)
Press 4 for Secretaries
Press 5 for private work and insurance queries
For all other queries please hold to speak to a receptionist

Reception Team

You can contact the reception team on reception.harbourside@nhs.netplease note that you cannot request an appointment by email

If you would like to leave a comment regarding the practice, please do so on the NHS choices website.