Useful Numbers

Abortion Help

Tel: 0845 300 80 90

24-hour abortion information service run by Marie Stopes International clinics.

Age UK

Tel: 0800 00 99 66

Information and advice on a broad range of topics affecting older people.

Alcoholics Anonymous

Tel: 0845 769 7555

For those who think their drinking is becoming a problem; Alcoholics Anonymous offers the chance to talk to someone who knows the issues through personal experience.

Asthma UK Advice line

Tel: 08457 01 02 03

Asthma nurse specialists provide independent, confidential advice and support to people living with asthma, their families, friends and carers and to health professionals.

Autism Helpline

Tel: 0808 800 4104

The National Autistic Society Autism Helpline provides impartial, confidential information, advice and support for people with autism spectrum disorders, their families, professionals, researchers and students.

BackCare helpline

Tel: 0845 130 2704

Speak to someone at this registered charity who has experienced back pain. The helpline provides support and information and explains your options.

Beating Eating Disorders

Tel: 0845 634 1414

Confidential helpline offering support and advice for anyone affected by an eating disorder.

Beaumont Society

Tel: 01582 412220

Advice and support for transgender, transvestite, transsexual and cross-dressing people to reduce emotional stress and increase understanding.

Breast Cancer Care helpline

Tel: 0808 800 6000

Nurses and trained workers with personal or professional experience of breast cancer offer information and support on any aspect of breast cancer or breast health.

Brook Advisory Centres

Tel: 0808 802 1234

Free and confidential sexual health advice and services for under-25s.

Cancer Research UK

Tel: 0808 800 4040

Support and advice about all types and aspects of cancer – diagnosis, treatment, symptom control, clinical trials, support groups and where to get practical and emotional help.

Cancerbackup Cancer UK

Tel: 0808 800 1234

Information from nurses about all types and aspects of cancer – diagnosis, treatment, symptom control, clinical trials, support groups and where to get practical and emotional help.

Carers Direct

Tel: 0300 123 1053

Confidential information and advice for anyone looking after someone else.


Tel: 0800 1111

Support, information and advice for children on any topic they want to talk about – bullying, gangs, puberty, sexual abuse, alcohol, drugs, or anything else that worries them.

Contact a Family

Tel: 0808 808 3555

Information on specific conditions and rare disorders for families with disabled children.

Counselling Directory

Tel: 0844 803 0252
For more information, please click here to visit their website

A confidential, leading support network in the UK encouraging those in distress to seek help.  The directory contains information on many different types of distress, as well as articles, news and events.

Crohn’s and Colitis Support

Tel: 0845 130 3344

A confidential, supportive listening service provided by trained volunteers for anyone affected by inflammatory bowel disease (IBD). Lines are open weekdays 1pm-3.30pm and 6.30pm-9pm.

Crohn’s and Colitis UK

Tel: 0845 130 2233

An information service for people affected by inflammatory bowel disease (IBD). Calls are taken by Information Officers from 10am-1pm weekdays. An answering service operates at other times.

Cruse Day by Day

Tel: 0844 477 9400

Help and support for people who are bereaved. Also offers a special line for young people on 0808 808 1677.


Please see the below website for help and advice around depression and mental health.


Diabetes Support Group

Meetings of the Portishead Diabetes Support Group are regularly held in the waiting area at Portishead Medical Group.

Typically a talk with questions normally lasts about an hour. Meetings start at 7.30 p.m. (doors open from 7 p.m.)

All those with diabetes, their partners and friends are welcome to attend.

Monday 24th September

Monday 26th November (Social Evening)

Domestic Violence Helpline

Tel: 0808 2000 247

National Domestic Violence 24-hour helpline for those who require an urgent response or need in-depth support. The helpline is run by Women’s Aid and Refuge.


Tel: 0300 123 1110

Information and self-help materials, help to callers worried about their own drinking, support for family and friends of people who are drinking, and advice on where to go for help.

Fox cycling

Tel: 07976 276242


Tel: 0845 122 8690

For information and advice on contraception, sexually transmitted infections, pregnancy choices, abortion, or planning a pregnancy.


Tel: 0300 123 6600

Call for confidential and friendly advice about drugs from professional advisers who will give you straight up, unbiased information.

Heart helpline

Tel: 08450 70 80 70

British Heart Foundation’s cardiac nurses and information officers provide information to help support any medical advice you have already had from your GP or consultant.

Learning Disability Helpline

Tel: 0808 808 1111

An advice and information service from Mencap for people with a learning disability, their families and carers.

Macmillan CancerLine

Tel: 0808 808 0000

Information and advice for anyone with concerns about living with cancer. Also offers a textphone service on 0808 808 0121.

Meningitis Research Foundation

Tel: 0808 800 3344

Trained staff and qualified nurses offer information on meningitis and septicaemia to anyone concerned about or affected by these infections.

Mind Info Line

Tel: 0845 766 0163

Mind’s helpline gives confidential advice and help for people with mental health problems.

NHS 111

Tel: 111

Call 111 when you need medical help fast but it’s not a 999 emergency. Available 24 hours a day, 365 days a year. Calls free from landlines and mobiles.

Positive Steps

Tel: 0300 300 0834

Positive Steps give advice and support and help for those with mental health problems.

Pregnancy Advisory Service

Tel: 03457 30 40 30

For information and advice on abortion and pregnancy services that are available to you.


Tel: 0845 456 0455

Helpline services offering practical and emotional support to those experiencing severe mental illness, their carers and relatives.

Sexual health line

Tel: 0300 123 7123

Free confidential information and advice on sexual health.


Tel: 0808 800 4444

Free housing advice from the homelessness and housing charity.


Tel: 0300 123 1044

Get help to stop smoking and stay stopped.

Stroke helpline

Tel: 0845 303 3100

Advice from the Stroke Association, which helps stroke patients and their families through its support services and funds research into prevention, treatment and rehabilitation.

The Patients Association

Tel: 020 8423 8999

For concerns about healthcare in general, this national charity provides patients with a way to raise issues and share experiences as it works to improve the care we all receive.

The Samaritans

Tel: 08457 90 90 90

Confidential non-judgemental emotional support, 24 hours a day, for people who feel distressed, despairing or suicidal.

THT Direct

Tel: 0845 1221 200

Information, support and advice from the Terrence Higgins Trust on all aspects of HIV and sexual health.