Welcome to Harbourside Family Practice

Harbourside Family Practice is a well established medical GP practice in Portishead. We are able to offer a comprehensive range of clinical services to our population and we have more than 10,000 registered patients.

Anyone living in Portishead, North Weston, Portbury, Clapton in Gordano and Weston in Gordano is welcome to register with Harbourside Family Practice. We are a team of dedicated medical professionals and have always continued to strive to offer a first rate service to our patients. We are facing many challenges in the coming years which offer exciting opportunities to develop and improve the practice. We are based in a purpose built health centre with plenty of free parking on-site and free off street parking.

All patients have a named GP who is responsible for their overall care at the Practice, however you are free to see the doctor of your choice. Please contact the Practice if you would like to know who your named GP is.

Prescriptions

1. Online via Email. Please email bnssg.harbourside.prescriptions@nhs.net

2. Online via the NHS App.

3. Online via Patient Access. To enable you to use this service, you must sign up at the surgery in order to receive the necessary passwords. Please note that you cannot request any item online that is NOT on your repeat medication. Any item not on your repeat list will need to be requested by email.

4. By filling in a prescription request form and dropping this off in our external postbox.

CORONAVIRUS - Changes to GP Practices nationally

In line with NHS England advice, we have converted all of our appointments to telephone or video consultations in the first instance. There will be no facility to book direct into a face to face appointment.

We must limit footfall to the surgery to protect our patients and staff from potential infection. You will receive a call from a clinician who will manage all they can over the phone. After speaking with you, if the clinician feels it is necessary, they will offer you a face to face appointment.

If you need to order a prescription, please either use online access, email us on bnssg.harbourside.prescriptions@nhs.net, ask your pharmacy to order or drop your repeat prescription off in our external post box. If any patient is not able to order their repeat prescriptions as they do not have online access, during this pandemic, we will take prescription requests over the phone if absolutely necessary. Please do not come to reception to order medication.

Please only come to the surgery in person if you have been invited by one of our staff.

CQC

Patient Access

Young People Friendly

Harbourside has been validated as a Young People Friendly service which revolves around improving health information for children and young people.

Satisfaction questionnaire

HANDi – Paediatric Specialist Advice When and Where You Need it

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Research and Surveillance Centre Practice