Summary of Local Mental Health and Wellbeing Resources

Your mental health and wellbeing is important, and there is support available for you locally:

• The VITA 24/7 helpline can help you with emotional support. The line connects you with a mental health counsellor and relevant groups in your local area. Call 0800 012 6549 (textphone users should dial 18001 followed by 0800 0126549). Translators are available.

• The AWP Mental Health 24/7 response line is there for adults under the care of AWP who are worried about their own or someone else’s mental health: 0800 9531919

Child and Adolescent Mental Health Services emergency helpline provides help and support for health and care professionals, young people, families and carers 24 hours a day, 7 days per week. Highly trained clinicians provide urgent advice and guidance to support young people in crisis, who may need to attend hospital. The emergency helpline is contactable on 0800 9539599. Non-urgent calls will be redirected to the CAMHS Getting Advice Team, who are available Monday to Friday 9am-4.30pm at awp.camhsgettingadvice@nhs.net

Off the Record provides free, confidential and self-referral support for young people. Access is free and available through self-referral on the website for Bristol and South Gloucestershire https://www.otrbristol.org.uk/ and North Somerset www.otrnorthsomerset.org.uk/

Kooth is an online mental wellbeing community which provides access to real-time, online support for young people aged 11-18, allowing you to talk to a trained counsellor via webchat. Access to Kooth is free and is available through self-referral on the website https://www.kooth.com/

The Sanctuary, based at Southmead Hospital, is a non-clinical service that offers face-to-face and virtual support for those aged 16 years and above who are in emotional distress. The service operates Thursday – Monday, 5pm – 11pm. To access a same day session at the Sanctuary, phone 07709 295 661 (phone lines open from 4pm on opening days). Please note to ensure we keep everyone as safe as possible sessions must be booked in advance. www.bristolmentalhealth.org/services/bristol-sanctuary/

Safe Haven Crisis Centre is based in the centre of Weston-Super-Mare and is a non-clinical service that offers face-to-face and virtual support for those aged 16 years and above who are in emotional distress. The centre is open seven days a week, between 6pm and midnight. To access the service please contact 01934 313480 (Please note to ensure we keep everyone as safe as possible sessions must be booked in advance). www.second-step.co.uk/our-services/community-and-wellbeing/safe-haven-crisis-centre/

Bump2baby wellbeing helps you find the right support during pregnancy, birth and beyond: www.bump2babywellbeingguide.org

SilverCloud is a free online platform offering valuable mental health and wellbeing support: SilverCloud. Making Space For Healthy Minds (silvercloudhealth.com)

Support for Carers

If you are caring for a loved one, and need help, advice or are concerned about the person you are caring for, there is support available to you locally:

Carers Support Centre provide support, information and advice to carers of any age living in the Bristol and South Gloucestershire areas. www.carerssupportcentre.org.uk/ or Carers Line 0117 965 2200.

Bristol Black Carers provide support and assistance for Caribbean, African and Asian carers in Bristol www.bristolblackcarers.org.uk/ – 0117 379 0084

Bristol Young Carers help and support for children aged 8-18 in the Bristol and South Gloucestershire areas www.carerssupportcentre.org.uk/young-carers/ – 0117 965 2200

Alliance provide support for carers in North Somerset www.alliancehomes.org.uk/nscarerssupport

Your Local Authority can also help with the latest information and advice – North Somerset www.n-somerset.gov.uk/my-services/adult-social-care-health/carers